Privacy Policy

Last Updated: January 2025

1. Introduction

SUCA ("we," "our," or "us") is a legal-tech platform that connects clients with contingency-based lawyers in Ontario. We are committed to protecting your privacy and handling your personal information responsibly.

2. Information We Collect

For Clients:

  • Personal information: name, email address, phone number, city
  • Case details: incident date, case type, description, uploaded documents
  • Communication records with our platform and matched lawyers

For Lawyers:

  • Professional information: name, email, license number, location, bio
  • Profile photo and credentials
  • Case interaction and purchase history

3. How We Use Your Information

  • Case Matching: We use AI analysis to evaluate case legitimacy and match clients with appropriate lawyers
  • Platform Operations: To provide our services, send notifications, and maintain platform security
  • Communication: To send updates about your case status, approved cases, and platform notifications
  • Legal Compliance: To comply with applicable laws and regulations

4. Information Sharing

We do not sell, rent, or share your personal information with third parties except:

  • With lawyers who purchase access to your case (clients' contact information is only shared after purchase)
  • When required by law or legal process
  • To protect our rights, safety, or the safety of others

5. Payment Processing

All payment processing is handled securely by Stripe. SUCA does not store or have access to your credit card information. Only lawyers pay fees on our platform; clients never pay any upfront costs.

6. Data Security

We implement industry-standard security measures to protect your information:

  • All communications are encrypted using SSL/TLS
  • Personal data is stored securely with access controls
  • Uploaded documents are stored with restricted access
  • Regular security audits and updates

7. Data Retention

We retain your information for as long as necessary to provide our services and as required by law. You may request deletion of your personal data at any time by contacting us.

8. Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your data
  • Withdraw consent for communications
  • File a complaint with relevant authorities

9. Cookies and Tracking

We use essential cookies to maintain your session and provide platform functionality. We do not use tracking cookies for advertising purposes.

10. Changes to This Policy

We may update this privacy policy from time to time. We will notify users of significant changes via email or platform notifications.

11. Contact Us

If you have questions about this privacy policy or wish to exercise your rights, please contact us at privacy@suca.ca

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